SWS Logistic Forwarder

Every capability your
forwarding team needs
in one workspace

From first enquiry to invoice — transport orders, carrier & client masters, route maps, document vault, scheduling, and live analytics all connected in a single platform built for road freight forwarders.

Order Lifecycle Carrier Network Route Planning Document Vault Analytics
How it works

The Forwarder workflow, end-to-end

Every module connects around a single transport order — nothing falls through the gaps between tools.

Create

Open a transport order from a client enquiry, standing contract, or the exchange board.

Dispatch

Compare carrier rates, assign the best match, and send booking confirmation automatically.

Track

Monitor status updates in real time and keep clients informed via the visibility portal.

Close

Capture POD, trigger document checks, and release the invoice-ready record to finance.

Platform modules

Eight modules, one integrated platform

Purpose-built for freight forwarding — each module is fully configurable and ships enabled from day one.

Core

Transport Management

Full lifecycle management for every transport order — from creation and dispatch through to delivery confirmation and invoicing.

  • Create transport orders from spot quotes or master contracts
  • Multi-stop and groupage load builder
  • Real-time status tracking with customer visibility portal
  • Carrier assignment with rate comparison and margin display
  • Automated customer notifications at key status milestones
  • Invoice-ready data at order close, zero manual entry
Network

Carrier Management

Maintain a compliant, rated carrier network. Flags expiring documents automatically and surfaces performance history at the moment of booking.

  • Carrier profiles with contacts, lanes, and rate cards
  • Document vault — licence, ADR, liability insurance expiry alerts
  • Performance rating based on on-time delivery and claims
  • Carrier onboarding workflow with compliance checklists
  • Blacklist management and alternative carrier suggestions
  • Bulk rate import from carrier rate sheets (Excel / EDI)
Core

Client Management

A unified client master covering locations, contacts, credit limits, and the full order history needed to manage any account professionally.

  • Client master with multiple addresses and named contacts
  • Contract rate tables and special pricing rules
  • Credit limit monitoring with order-block triggers
  • Full order history and status visibility per client
  • Client-specific document templates and label formats
  • Integrated communication log for every account
Marketplace

Transport Exchange

Publish available loads to your trusted carrier network or open them to the broader marketplace inside the platform, with full control over visibility.

  • Post loads directly from an open transport order
  • Targeted distribution to preferred carrier groups
  • Real-time carrier bid collection and comparison
  • One-click award and automatic carrier notification
  • Counter-offer and negotiation thread per load
  • Marketplace analytics — fill rate, average discount, lane coverage
HR

Team & Driver Scheduling

Coordinate your office and field teams in a single calendar. Leave requests, duty rosters, and driver availability all feed directly into dispatch planning.

  • Shared team calendar with role-based visibility
  • Leave request and approval workflow
  • Driver duty hours tracking (linked to transport orders)
  • Automated availability alerts when assigning drivers
  • Public holiday overlays per country of operation
  • Export to PDF for monthly HR reporting
Intelligence

Reports & Analytics

Built-in operational dashboards that give managers instant visibility over revenue, margins, and service quality — no BI tool required.

  • Revenue, cost, and gross-margin dashboard per period
  • Cost-per-km and cost-per-order trend analysis
  • On-time delivery rates and delay root-cause breakdown
  • CO₂ emissions reporting per shipment or customer
  • Carrier performance league table with claim history
  • One-click export to Excel for board and customer reports
Routing

Route Planning

Visualise transport orders on a live map, optimise multi-stop sequences, and get accurate distance and toll cost estimates before committing to a rate.

  • Interactive map for single and multi-stop routes
  • Automatic distance and estimated travel time calculation
  • Toll cost estimation for major European corridors
  • Stop sequence optimisation for groupage loads
  • Route comparison — distance vs fuel cost vs time
  • Driver route sheet generation with Google Maps deep-link
Compliance

Document Management

Every CMR, POD, invoice, and contract in one organised vault. Attach documents to orders or entities, set retention rules, and share securely.

  • Attach files to orders, carriers, clients, or routes
  • CMR and POD capture via driver mobile app or upload
  • Automated document-complete check before invoice release
  • Configurable folder structure and tagging taxonomy
  • Controlled external sharing links with expiry dates
  • Retention policy engine for GDPR-compliant archival
Built-in compliance

Document control that auditors appreciate

Every transport order has a document checklist. POD capture is mandatory before invoicing. Carrier document expiry alerts fire automatically. Retention policies run on a schedule. The platform manages compliance so your team doesn't have to.

  • CMR & POD linked to every order
  • Carrier licence and ADR expiry monitoring
  • GDPR-aligned document retention engine
  • Full audit trail on every status change
Order Documents — TRX-2841Complete
  • CMR — Original12 Jun 2025
  • POD — Signed14 Jun 2025
  • Carrier Invoice15 Jun 2025
  • Sales Invoice15 Jun 2025
4 / 4 documents completeReady to archive
360°Order visibility for clients
< 2 minAverage order creation time
8 modulesAll included, no add-on fees
GDPRCompliant data handling
Connected platform

Forwarder connects to the full SWS Logistic ecosystem

SWS Logistic is a two-sided platform. Forwarder handles your operations; Carrier TMS and the Driver App complete the logistics loop.

SWS Logistic Forwarder

The platform you are on. Full freight-forwarding operations — orders, masters, docs, analytics.

You are here

Carrier TMS

Your carrier partners manage their fleets, drivers, and assignments here. Orders flow automatically from Forwarder.

Explore Carrier TMS

Driver App

Drivers receive jobs, update status, capture POD photos, and communicate directly — feeding live data back into your order.

See Driver App

Ready to see the full platform in action?

Our team will walk you through every module relevant to your operation.